Managing Marketing: A Concise Approach

Noel Capon, Siddharth Shekhar Singh
  • ISBN: 9788126548521
  • 544 pages

Description

Managing Marketing: A Concise Approach is about understanding how to develop market strategy, implement market offers and manage the marketing process. This is not a book that attempts to describe all there is to know about marketing, but focuses on what the prospective manager needs to know. Managing Marketing: A Concise Approach differs from other senior undergraduate and introductory graduate marketing texts. The authors take a position on what they believe is a better or worse course of action for marketers. Marketing is an applied field; the authors believe they should provide guidance for good marketing practice.

 

Related Resources

About the Author

Noel Capon is the R. C. Kopf Professor of International Marketing and past Chair of the Marketing Division

Table of Contents

Preface

Acknowledgments

Concluding Statement

Section I: Marketing and the Firm

Chapter 1: Introduction to Managing Marketing

Chapter 2: The Value of Customers

Section II: Fundamental Insights for Strategic Marketing

Chapter 3: Market Insight

Chapter 4: Customer Insight

Chapter 5: Insight about Competitors, Company and Complementers

Chapter 6: Marketing Research

Transition to Strategic Marketing

Section III: Strategic Marketing

Imperative 1: Determine and Recommend Which Markets to Address

Chapter 7: Identifying and Choosing Opportunities

Imperative 2: Identify and Target Market Segments

Chapter 8: Market Segmentation and Targeting

Imperative 3: Set Strategic Direction and Positioning

Chapter 9: Market Strategy — Integrating Firm Efforts for Marketing Success

Chapter 10: Managing through the Life Cycle

Chapter 11: Managing Brands

Section IV: Implementing the Market Strategy

Imperative 4: Design the Market Offer

Part A. Providing Customer Value

Chapter 12: Managing the Product Line

Chapter 13: Managing Services and Customer Service

Chapter 14: Developing New Products

Part B. Communicating Customer Value

Chapter 15: Integrated Marketing Communications

Chapter 16: Mass and Digital Communication

Chapter 17: Directing and Managing the Field Sales Effort

Part C. Delivering Customer Value

Chapter 18: Distribution Decisions

Part D. Getting Paid for Customer Value

Chapter 19: Critical Underpinnings of Pricing Decisions

Chapter 20: Setting Prices

Imperative 5: Secure Support from Other Functions

Chapter 21: Ensuring the Firm Implements the Market Offer as Planned

Imperative 6: Monitor and Control

Chapter 22: Monitoring and Controlling Firm Performance and Functioning

Section V: Special Marketing Topics

Chapter 23: International, Regional, and Global Marketing

Chapter 24: Rural Marketing in India

Endnotes

Answers

Glossary

Image Credits

Index

Name Index

Company Index

Subject Index

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