Success As A Mediator for Dummies

Part I: Acquiring the Keys to Mediation Success

• Chapter 1: Achieving Success as a Mediator

• Chapter 2: Choosing the Right Niche

• Chapter 3: Training for your Chosen Market and Niche

Part II: Becoming a Master Mediator

• Chapter 4: Navigating the Mediation Process

• Chapter 5: Mediating with and without Lawyers

• Chapter 6: Exploring Different Mediation Styles

• Chapter 7: Honing Essential Mediation Skills

• Chapter 8: Employing Conflict Dynamics to Resolve Any Dispute

Part III: Improving Your Success Rate

• Chapter 9: Establishing and Maintaining Control

• Chapter 10: Transitioning from Adversarial Negotiation to Collaborative Mediation

• Chapter 11: Capitalizing on your People Skills

• Chapter 12: Problem-Solving Like a Pro

• Chapter 13: Breaking through Impasse

• Chapter 14: Closing and Memorializing the Parties' Agreement

Part IV: Launching Your Own Mediation Practice

• Chapter 15: Building your Business from the Ground up

• Chapter 16: Marketing yourself and your Business Online and off

• Chapter 17: Growing your Business through Client Retention and Community

Part V: The Part of Tens

• Chapter 18: Ten Practices of the Super Mediator

• Chapter 19: Ten Major Mediating Mistakes and How to Avoid Them

• Chapter 20: Ten Tips for Busting Impasse